CONTACT US Let's Talk


For immediate support, use Questrade's live help function. Clicking on the live help icon in the contact us toolbar will launch an interactive chat box, allowing you to ask questions and get answers directly from our client services specialists. Live help is available from our public site and from within myQuestrade, our client services portal.

Visit us in person at our retail location:

Questrade Learning Centre
North American Centre
5700 Yonge Street, Ground Floor
Toronto, Ontario M2M 4G3
Canada

Mail / courier address:
Questrade Inc.
North American Centre
5650 Yonge Street, Suite 1700
Toronto, Ontario M2M 4G3
Canada

Driving:
From Highway 401 take the Yonge Street exit (north). Proceed northbound on Yonge until you reach Finch Avenue. The North American Centre Building is on your left hand (west) side at the corner of Yonge Street and Finch Avenue. Parking is available on site.

TTC
Located at Finch subway station on the Yonge/University line.



Click here for driving directions »

How to reach us

In person

Monday to Friday, 9 a.m. to 5 p.m. EST

Questrade Learning Centre
5700 Yonge Street, Main Floor
Toronto, ON

Call 416.227.7646 to book an appointment

Client support

Monday to Friday, 7:30 a.m. to 10 p.m. EST

Within Canada
(toll free): 1.888.QUEST.66 (783.7866)

From the U.S.
1.416.227.9876

Outside Canada and the U.S.
(001) 416.227.9876

New accounts

Monday to Thursday, 8:30 a.m. to 8:30 p.m. EST
Friday, 8:30 a.m. to 5:30 p.m. EST

New accounts fax: 1.888.837.1861

Trade desk

Monday to Friday, 8:30 a.m. to 4:30 p.m. EST

1.888.QUEST.66 (783.7866)
when prompted press 2

Direct dial:
(toll free): 1.866.980.9590
Toronto area 416.227.6911

Forex

Monday to Thursday, 8 a.m. to 11:55 p.m. EST
Friday, 8 a.m. to 5 p.m. EST
Sunday, 5 p.m. to 11:55 p.m. EST

1.888.QUEST.66 (783.7866)
when prompted press 4

Direct dial:
(toll free): 1.866.980.9591
Toronto area 416.227.6913

General inquiries

Corporate office

Monday to Friday, 9 a.m. to 5 p.m. EST

(toll free): 1.888.QUEST.66 (783.7866)
Fax: 416.227.0078

Email
For client support please click here to send an email.

Forex client services: fxsupport@questrade.com
Security: security@questrade.com
Media enquiries marketing@questrade.com

Important note: do not send trading instructions or account instructions by email. Email should be used for general enquiries only and Questrade will not act on any instructions sent using email. Please use myQuestrade to administer your account. Questrade will not accept any financial liability for any act or failure to act on the instructions in an email.

Holiday closures - 2010
New Year's Day – January 1
Family Day - February 15
Good Friday - April 2
Labour Day - September 6
Christmas Day – December 27
(in lieu of December 25)
Boxing Day – December 28
(in lieu of December 26)