For immediate support, use Questrade's live help function. Clicking on the live help icon in the contact us toolbar will launch an interactive chat box, allowing you to ask questions and get answers directly from our client services specialists. Live help is available from our public site and from within myQuestrade, our client services portal.
Visit us in person at our retail location:
Questrade Learning Centre North American Centre 5700 Yonge Street, Ground Floor Toronto, Ontario M2M 4G3 Canada
In person
Monday to Friday, 9 a.m. to 5 p.m. EST
Questrade Learning Centre 5700 Yonge Street, Main Floor Toronto, ON
Call 416.227.7646 to book an appointment
Monday to Friday, 7:30 a.m. to 10 p.m. EST
Within Canada (toll free): 1.888.QUEST.66 (783.7866)
From the U.S. 1.416.227.9876
Outside Canada and the U.S. (001) 416.227.9876
New accounts Monday to Thursday, 8:30 a.m. to 8:30 p.m. EST Friday, 8:30 a.m. to 5:30 p.m. EST New accounts fax: 1.888.837.1861
Monday to Friday, 8:30 a.m. to 4:30 p.m. EST 1.888.QUEST.66 (783.7866) when prompted press 2 Direct dial: (toll free): 1.866.980.9590 Toronto area 416.227.6911
Forex
Monday to Thursday, 8 a.m. to 11:55 p.m. EST Friday, 8 a.m. to 5 p.m. EST Sunday, 5 p.m. to 11:55 p.m. EST 1.888.QUEST.66 (783.7866) when prompted press 4 Direct dial: (toll free): 1.866.980.9591 Toronto area 416.227.6913
Corporate office
(toll free): 1.888.QUEST.66 (783.7866) Fax: 416.227.0078
Important note: do not send trading instructions or account instructions by email. Email should be used for general enquiries only and Questrade will not act on any instructions sent using email. Please use myQuestrade to administer your account. Questrade will not accept any financial liability for any act or failure to act on the instructions in an email.