Please review the following disclosures carefully.
QUESTRADE CUSTOMER DISCLOSURE STATEMENT (Order Execution Only Accounts)
You acknowledge and agree that, in the course of providing services to you, neither Questrade nor its registered representatives provides advice or recommendations regarding the purchase or sale of any security, or makes any determination of your general investment needs and objectives or the suitability regarding the proposed purchase or sale of any security, and you are responsible for your investment decisions and transactions as well as for any profits or losses that may result. You further acknowledge and agree that, in the course of providing services to you, neither Questrade nor its registered representatives provides you with any legal, tax or accounting advice regarding the profitability of any security or investment or any decision in respect thereof, nor does Questrade nor its registered representatives consider your financial situation, investment knowledge, investment objectives and risk tolerance when accepting orders from you. You will not solicit or rely upon any such advice from Questrade or any of its employees and agree that Questrade will have no liability therefor whatsoever. In making investment decisions with respect to transactions in or for your Account(s) or any other matter, you will consult with and rely upon your own advisors and not Questrade.
You understand that you are responsible for monitoring the available capital in your account and that you must comply with all margin requirements and calls, regardless of whether or not you are notified by Questrade that a trade you are considering entering into may create a margin call. Because of the use of margin, your losses could exceed the amount invested by you. You may sustain a total loss of the initial margin funds and any additional funds you may be required to deposit to maintain a position which is moving against you. If you do not provide the required additional funds within the time required, your position may be liquidated at a loss, and you will be liable for any deficit in your account. Questrade has made no representations to you as to expected return on your investment. You understand that Questrade does not monitor account profit and loss.
Using borrowed money to finance the purchase of securities involves greater risk than using cash resources only. If you borrow money to purchase securities, your responsibility to repay the loan and pay interest as required by its terms remains the same even if the value of the securities purchased declines.
We may disclose or report personal and trading information of any Account holder who has been referred to Questrade as part of Questrade's Affiliate Program. Information that may be disclosed includes (1) when you opened an account with Questrade and (2) the number of trades or transactions made in your account while you are a client of Questrade. For more information on Questrade's Affiliate Program, please visit http://www.questradeaffiliates.com/scripts/
signup.php.
If you become a client as a result of being referred to Questrade through a third party you should be aware that Questrade may have paid the third party a referral fee. Please visit our http://www.questrade.com/why_questrade/
promotions_refer.aspx page for details of referred fees paid through Questrade's Refer a Friend program and our http://www.questradeaffiliates.com/scripts/signup.php page for details of referral fees paid through Questrade's affiliate program.
INTRODUCING BROKER/CARRYING BROKER ARRANGEMENT Questrade, Inc. ("Questrade") is an Introducing Broker and Penson Financial Services Canada, Inc. ("Penson") is a Carrying Broker for Questrade under applicable laws in Canada. For accounting and regulatory purposes, clients of Questrade are treated as clients of Questrade's Carrying Broker. Pursuant to Questrade's Carrying Broker arrangement, Penson is responsible for certain trade execution services, settlement services, custody of cash and securities, the preparation of confirmations and account statements, and the financing of account positions. Questrade is responsible for determining certain trade execution services and ensuring appropriate supervision is performed for all trading activity in client accounts. Further information about these and other services provided by Questrade can be obtained from your investment representative.
QUESTRADE CUSTOMER DISCLOSURE STATEMENT (Order Execution Only Accounts)
You acknowledge and agree that, in the course of providing services to you, neither Questrade nor its registered representatives provides advice or recommendations regarding the purchase or sale of any security, or makes any determination of your general investment needs and objectives or the suitability regarding the proposed purchase or sale of any security, and you are responsible for your investment decisions and transactions as well as for any profits or losses that may result. You further acknowledge and agree that, in the course of providing services to you, neither Questrade nor its registered representatives provides you with any legal, tax or accounting advice regarding the profitability of any security or investment or any decision in respect thereof, nor does Questrade nor its registered representatives consider your financial situation, investment knowledge, investment objectives and risk tolerance when accepting orders from you. You will not solicit or rely upon any such advice from Questrade or any of its employees and agree that Questrade will have no liability therefor whatsoever. In making investment decisions with respect to transactions in or for your Account(s) or any other matter, you will consult with and rely upon your own advisors and not Questrade.
You understand that you are responsible for monitoring the available capital in your account and that you must comply with all margin requirements and calls, regardless of whether or not you are notified by Questrade that a trade you are considering entering into may create a margin call. Because of the use of margin, your losses could exceed the amount invested by you. You may sustain a total loss of the initial margin funds and any additional funds you may be required to deposit to maintain a position which is moving against you. If you do not provide the required additional funds within the time required, your position may be liquidated at a loss, and you will be liable for any deficit in your account. Questrade has made no representations to you as to expected return on your investment. You understand that Questrade does not monitor account profit and loss.
Using borrowed money to finance the purchase of securities involves greater risk than using cash resources only. If you borrow money to purchase securities, your responsibility to repay the loan and pay interest as required by its terms remains the same even if the value of the securities purchased declines.
We may disclose or report personal and trading information of any Account holder who has been referred to Questrade as part of Questrade's Affiliate Program. Information that may be disclosed includes (1) when you opened an account with Questrade and (2) the number of trades or transactions made in your account while you are a client of Questrade. For more information on Questrade's Affiliate Program, please visit http://www.questradeaffiliates.com/scripts/
signup.php.
If you become a client as a result of being referred to Questrade through a third party you should be aware that Questrade may have paid the third party a referral fee. Please visit our http://www.questrade.com/why_questrade/
promotions_refer.aspx page for details of referred fees paid through Questrade's Refer a Friend program and our http://www.questradeaffiliates.com/scripts/signup.php page for details of referral fees paid through Questrade's affiliate program.
INTRODUCING BROKER/CARRYING BROKER ARRANGEMENT Questrade, Inc. ("Questrade") is an Introducing Broker and Penson Financial Services Canada, Inc. ("Penson") is a Carrying Broker for Questrade under applicable laws in Canada. For accounting and regulatory purposes, clients of Questrade are treated as clients of Questrade's Carrying Broker. Pursuant to Questrade's Carrying Broker arrangement, Penson is responsible for certain trade execution services, settlement services, custody of cash and securities, the preparation of confirmations and account statements, and the financing of account positions. Questrade is responsible for determining certain trade execution services and ensuring appropriate supervision is performed for all trading activity in client accounts. Further information about these and other services provided by Questrade can be obtained from your investment representative.
DISCLOSURE REGARDING SERVICE OF PROCESS
To: Alberta Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Alberta apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Alberta with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Burnet, Duckworth & Palmer LLP, 1400, 350-7th Avenue S.W., Calgary, Alberta T2P 3N9. You should be aware that, because we do not have a place of business in Alberta you may have difficulty in enforcing any legal rights you have against us.
To: Manitoba Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Manitoba apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Manitoba with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Thompson Dorfman Sweatman, Barristers and Solicitors, Toronto-Dominion Centre, 2200-201 Portage Avenue, Winnipeg, Manitoba, R3B 3L3. You should be aware that, because we do not have a place of business in Manitoba you may have difficulty in enforcing any legal rights you have against us.
To: Nova Scotia Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Nova Scotia apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Nova Scotia with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Patterson Palmer, Bank of Montreal Tower, 5151 George Street, Suite 1600 , Halifax , Nova Scotia , B3J 2N9 . You should be aware that, because we do not have a place of business in Nova Scotia you may have difficulty in enforcing any legal rights you have against us.
To: Quebec Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Quebec apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Quebec with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Marchand Magnan Melancon Forget, 1 Place Ville-Marie, Suite 1900, Montreal, Quebec H3B 2C3. You should be aware that, because we do not have a place of business in Quebec you may have difficulty in enforcing any legal rights you have against us.
To: Clients Resident in British Columbia and Ontario
Our address for service in the provinces above is as follows:
British Columbia
Goodmans LLP
Suite 1900, 355 Burrard Street
Vancouver, British Columbia V6C 2G8
Ontario
Questrade Inc.
North American Centre
5650 Yonge Street, Suite 1700
Toronto, Ontario
M2M 4G3
Canada
To: Alberta Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Alberta apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Alberta with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Burnet, Duckworth & Palmer LLP, 1400, 350-7th Avenue S.W., Calgary, Alberta T2P 3N9. You should be aware that, because we do not have a place of business in Alberta you may have difficulty in enforcing any legal rights you have against us.
To: Manitoba Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Manitoba apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Manitoba with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Thompson Dorfman Sweatman, Barristers and Solicitors, Toronto-Dominion Centre, 2200-201 Portage Avenue, Winnipeg, Manitoba, R3B 3L3. You should be aware that, because we do not have a place of business in Manitoba you may have difficulty in enforcing any legal rights you have against us.
To: Nova Scotia Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Nova Scotia apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Nova Scotia with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Patterson Palmer, Bank of Montreal Tower, 5151 George Street, Suite 1600 , Halifax , Nova Scotia , B3J 2N9 . You should be aware that, because we do not have a place of business in Nova Scotia you may have difficulty in enforcing any legal rights you have against us.
To: Quebec Clients
You have recently opened an account with our firm. We agree that the laws of the Province of Quebec apply to any matter that may arise between us. We also agree to submit and attorn to the jurisdiction of the courts of the Province of Quebec with respect to any disputes which may arise out of our actions or conduct in relation to your account(s) notwithstanding any provision to the contrary in any contract, agreement or document executed by you at the time your account is opened or at any time thereafter. Our address for service of legal proceedings is: Marchand Magnan Melancon Forget, 1 Place Ville-Marie, Suite 1900, Montreal, Quebec H3B 2C3. You should be aware that, because we do not have a place of business in Quebec you may have difficulty in enforcing any legal rights you have against us.
To: Clients Resident in British Columbia and Ontario
Our address for service in the provinces above is as follows:
British Columbia
Goodmans LLP
Suite 1900, 355 Burrard Street
Vancouver, British Columbia V6C 2G8
Ontario
Questrade Inc.
North American Centre
5650 Yonge Street, Suite 1700
Toronto, Ontario
M2M 4G3
Canada
