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Legal notices

The following terms of use apply to your access and use of this web site. By accessing this site, you signify our agreement to the terms of use set forth below. These terms of use are in addition to the terms of the customer agreements governing your account. Questrade, Inc. reserves the right to change these terms and conditions at their sole discretion.

Questrade, Inc. is an Ontario company with its registered office in Toronto, Ontario. Questrade, Inc. is registered as an investment dealer in every province. Questrade, Inc. is a member of the Investment Industry Regulatory Organization of Canada, the Canadian Investor Protection Fund and a participating organization of the Toronto Stock Exchange, TSX Venture Exchange, and the Montreal Exchange.

All accounts are accepted solely at the discretion of Questrade, Inc. Questrade accepts customer orders only on an unsolicited basis, and does not make any recommendations whatsoever regarding any security or securities product.

Disclaimers

All Questrade products and services are subject to the terms of the applicable agreements governing their use. This site is presented for informational purposes only, and does not constitute an offer or solicitation to anyone in any jurisdiction in which such an offer or solicitation is not authorized or to any person to whom it is unlawful to make such a solicitation. Questrade accepts customer orders only on an unsolicited basis, and does not render investment advice or supervise client trading in any way. No trades will be screened as to their suitability. Questrade does not provide any recommendations whatsoever regarding any securities of any kind. No investment advice or strategies is given herein.

Systems disclaimer

Account access, and system response may be adversely affected by market conditions, system performance, and other factors. Interruptions, errors or other deficiencies in service may occur through factors which are outside the control of Questrade, including: (i) interruptions in the accessibility of the Internet, (ii) a system outage in facilities of a third party service provider (including stock exchanges, Data providers, and back office service providers), or (iii) market conditions that may result in general market volatility, volatility affecting a particular security or class of securities, or heavy demand and high volumes of trading activity.

Your use of the services provided by Questrade are subject to the following terms and conditions:

Limit on Liability

The user of the systems agrees to hold Questrade, its Officers, Partners, Directors, Employees and Agents harmless from and against any liability for losses incurred in the account as the result of trading activity in the account and will not rely on Questrade to supervise that trading in any way.

The user of the systems agrees that Questrade will not be liable for any loss or damage resulting from use of the systems, including but not limited to loss or damage resulting from failure of electronic or mechanical equipment or communications lines, the Internet, telephone or other inter-connect problems, power failure, or third party system failure.

Copyrights

No Liability for Data or Information

Information provided by Questrade and information provided by other sources on this web site ("Data") is not subject to any guarantee as to its accuracy or completeness or as to its currency. All the Data is protected by copyright and each supplier of the Data reserves all proprietary and intellectual property rights therein. You shall not reproduce, retransmit, disseminate, sell, rent, distribute, publish, broadcast, circulate or commercially exploit the Data provided through this web site in any manner or furnish it to any other person without the prior written consent by Questrade and the relevant supplier. You agree that the terms of this Agreement may be enforced directly against you by each supplier of Data.

The information on this web site is protected by copyright: Copyright – Questrade, Inc. 2001-2011. All rights reserved.

Except as specifically permitted herein, no portion of the information on this web site may be reproduced in any form or by any means without the prior written permission of Questrade, Inc.

Except as otherwise indicated elsewhere on this site, you may view, copy, print, and distribute documents, images or other media (collectively described hereafter as "media") available on this web site subject to the following conditions:

  • The media may be used solely in the manner and for the purposes expressed or implied through information on the web site or as otherwise agreed with Questrade;
  • Any copy of the media or portion thereof must include the copyright notice above; and Questrade reserves the right to revoke such authorization at any time, and any such use shall be discontinued immediately upon written notice from Questrade.
  • Media specified above do not include the design or layout of this web site. Elements of this web site are protected by trademark laws and may not be copied or imitated in whole or in part.

Trademarks Notice

QUESTRADE and the Questrade Logo are the trademarks of Questrade, Inc. All other product, brand and company names and logos used or mentioned on the Questrade website may be the trademarks or registered trademarks of their respective owners. Any use of any trademarks appearing on the Questrade website without the express written consent of the owner of the trademark is strictly prohibited.

Use of Web Site

The information on this site is subject to change without notice. Questrade is not responsible in any way for any damages (direct, indirect, special or consequential), however resulting from your use of this site or the information on the site.

Third Party Materials, Web Site Links and Endorsement of Other Sites

Questrade make no representations whatsoever about any other web site which you may access through this site, including without limitation any site whose services may be described or offered on the Questrade site. A link to a third party web site does not mean that Questrade endorses or accepts any responsibility for the content, or use, of such web site.

Computer Security & Stability Confirmation

It is your responsibility to take precautions to scan for items such as viruses, worms, Trojan Horses and other items of a destructive nature. In addition, you are responsible to ensure to have a complete and current backup of the information on your computer system before accessing and using this web site.

Testimonials

Any testimonials found on this site may not be representative of the experience of other clients and are not indicative of future performance or success. In addition, if the testimonial concerns any technical aspect of trading or investing, this person making the testimonial must have the required knowledge and experience to form an opinion.

Rates and fees

We endeavor to keep the rates and fees posted on this website current. Fees and commissions are subject to change with sixty (60) days notice to users. However, interest rates and related information are subject to change at any time without notice to users and the posted interest rates at the site may not reflect such changes.

Governing law

Except as otherwise provided in an agreement with Questrade, Inc. or its affiliates, the laws of the province of Ontario and the laws of Canada applicable therein govern as to the interpretation, validity and effect of the provisions of this agreement notwithstanding any conflict of laws provisions or your domicile, residence or physical location. You consent and submit to the jurisdiction of the courts of the province of Ontario in any action or proceeding instituted under or related to this agreement.