New Customer Offer: Pay 0% interest for up to six months on $5K USD when you join Questrade with code 0MARGIN. Open a new margin account.

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Need a hand? We’re here to answer your questions and help you confidently take control of your financial future.

Have a question? We’re here to help.

To help you find a solution as quickly as possible, we’ve assembled answers to common questions.

Frequently Asked Questions

Didn’t find what you were looking for? Check out our Learning Centre. Learn more

List of tax resources

Explore our list of tax resources to help you come tax time.

FHSA Important dates

Learn about key contribution dates for your FHSA. Must read to make sure your contributions are captured correctly.

Making deposits and contributions

Effortlessly fund your Questrade account and explore your options.

Withdrawing from your account

Discover the different withdrawal options, processing times and potential tax implications for different account types.

Transferring in from another brokerage

Easily transfer your account to Questrade from another brokerage.

Transferring between your Questrade accounts

Learn more about moving funds and investments between your Questrade accounts.

Need help? We're here. Tip: Questrade employees will never ask for your password.

Opening an Account

Chat Hours:

Monday - Friday 7:30 AM to 8 PM ET

Saturday & Sunday 10 AM - 4 PM ET

Log in to chat with us (opens in a new tab)

Toll-free within Canada

1.888.298.4515 (opens in a new tab)

From the U.S.

1.416.227.6615 (opens in a new tab)

International

(001) 416.227.6615 (opens in a new tab)

Phone Hours:

Monday - Friday 7:30 AM to 8 PM ET

Saturday & Sunday 10 AM - 4 PM ET

Email:

Get in touch

Visit the Questrade Centre

5700 Yonge St, North York, ON M2M 4K2

In-Person Hours:

Monday-Friday, 9 AM to 5 PM EST

Always here to help

See why people love Questrade.

"Questrade chat is the best customer service system ever. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient."

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"Quick customer service. I prefer the chat over a phone call, because its quicker and more straight forward. Also low fees!!!"

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"Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. A++ customer service."

Richard M.
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