We’ve got your back
Need a hand? We’re here to answer your questions and help you confidently take control of your financial future.
Have a question? We’re here to help.
To help you find a solution as quickly as possible, we’ve assembled answers to common questions.
Frequently Asked Questions
Didn’t find what you were looking for? Check out our Learning Centre. Learn more
Explore our list of tax resources to help you come tax time.
Learn about key contribution dates for your FHSA. Must read to make sure your contributions are captured correctly.
Effortlessly fund your Questrade account and explore your options.
Discover the different withdrawal options, processing times and potential tax implications for different account types.
Easily transfer your account to Questrade from another brokerage.
Learn more about moving funds and investments between your Questrade accounts.
Opening an Account
Chat Hours:
Monday - Friday 7:30 AM to 8 PM ET
Saturday & Sunday 10 AM - 4 PM ET
Log in to chat with us (opens in a new tab)
Toll-free within Canada
1.888.298.4515 (opens in a new tab)
From the U.S.
1.416.227.6615 (opens in a new tab)
International
(001) 416.227.6615 (opens in a new tab)
Phone Hours:
Monday - Friday 7:30 AM to 8 PM ET
Saturday & Sunday 10 AM - 4 PM ET
Email:
Visit the Questrade Centre
5700 Yonge St, North York, ON M2M 4K2
In-Person Hours:
Monday-Friday, 9 AM to 5 PM EST
Always here to help
See why people love Questrade.
"Questrade chat is the best customer service system ever. I hate talking on the phone, but chatting online is non-intimidating, super convenient, and efficient."
"Quick customer service. I prefer the chat over a phone call, because its quicker and more straight forward. Also low fees!!!"
"Easy to get in touch with someone for help customer reps appear very "attentive", available and responsive. A++ customer service."
